Tag Archives: filtering

EE Admits Filtering Problem

If you follow us on Twitter or Facebook, you may have seen my occasional screams about my mobile phone provider. Specifically, my provider is EE, and my problem is that they really, really don’t want me to look at porn (or anything else their filtering system considers unsuitable for under-18s).

I’m in my forties, and I’ve been an Orange customer for years. I also disabled Content Lock (EE’s version of mobile content filtering) years ago. So when I upgraded my phone at the start of this year, and was transferred from Orange to EE (a joint venture between Orange and T-Mobile), I expected nothing to change. But it didn’t take long to discover that my shiny new HTC One, equipped with super-fast 4G access, wouldn’t let me look at porn.

I phoned EE, who explained that industry guidelines require providers to re-enable content filtering (OK, enough euphemism – let’s call it what it is: Internet censorship) every time a customer upgrades their phone. Presumably, this is in case the customer becomes younger between upgrades. It could happen, right? You’ve never seen Benjamin Button?

So anyway, the nice man at EE switched off Content Lock for me, and all was well. For a few weeks anyway, until one day, I found my Internet access censored again. So I phoned EE again, and the (confused) support person apologised, and uncensored my phone. And then some time later it happened again. And again.

Today, I phoned them again with the same problem. And finally, EE admitted fault. A known system bug is blocking content, even for age-verified adults who have requested uncensored access to the Net. I pointed out that this has been happening to me for months, and they admitted that this problem has been happening for a long time.

It certainly has. For my book, Porn Panic (it’s coming soon, thanks for your patience!) I interviewed Sue, a Twitter follower who has had the same problem for far longer than me, and told me:

Over a period of six months I was having to call at least once a day to remove the filter, I couldn’t access blogs, adult sites, national lottery etc even Google was blocked on occasion. The call centre staff were genuinely apologetic and we ended up on first name terms!  Apparently once I proved I was over 18 the filters would be permanently turned off. I did say there was no way I could be below 18. I pay via direct debit each month, the account is in my name and I have been a customer of theirs for over 10 years. They agreed that indeed was proof enough but some system glitch meant it wasn’t clearing properly.

As a person who keeps a close eye on censorship activity, I often find it hard not to get drawn into conspiracy theories. I don’t believe that anti-sex Nazis at EE are deliberately censoring adults’ phones against their will. But I do believe that the system is rigged to discourage people from getting full Internet access. Few people are as persistent as myself or Sue. Many people leave their filtering switched on (the default setting) out of laziness, lack of time, or to avoid the embarrassment of asking a stranger to switch on the porn.

We are facing censorship by a thousand cuts. Mobile phone filtering which is enabled by default, and which re-enables itself whenever we upgrade our phones. Home filtering which is “optional”… so long as you are the bill payer (if your wife, husband, parent or landlord has switched off the porn, then tough luck). Public WiFi networks that are increasingly filtered, with no option to switch them off.

The stupidest thing about all of this is that the filtering is so easy to circumvent. I install the Tor browser on all my devices, which allows me to access the uncensored Internet, and avoid state surveillance in the process (Tor browsers are available for PC, Mac, Android and iOS devices – unless you believe that you should be blocked and spied upon, I’d recommend installing them).

Amusingly, the EE support engineer I spoke to today gave me a workaround for their own accidental blocking, telling me that the Opera Mini browser also circumvents their filtering.

But we shouldn’t laugh too loud: filtering technology will no doubt strengthen; and attacks on Tor (or the Dark Net as the mainstream media refers to it) are increasing; the implication being that people who seek online privacy must be potential gangsters, terrorists and/or paedophiles.

We shouldn’t have to be circumventing filtering or spying systems. While filtering is a perfectly valid option for ISPs to offer their customers, it shouldn’t be mandated in any way, or switched on by default. Filtering is just the first step: don’t expect the control freaks within the UK state to leave it here. Both Labour and Conservative parties have joined the Porn Panic, so don’t expect a change of government to make things any better. The campaign to uncensor the  Internet must go on.

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New Browser Allows Users to Bypass Porn Filters

‘Jerky’ is a web browser that has been developed explicitly to allow its users to bypass the UK porn filters that were switched on at the beginning of 2014.

As well as an ‘incognito’ style desktop browser they have an Android app available through Google’s Play store and an iOS version in the works too.

Source: http://newswire.xbiz.com/view.php?id=175032

Censored UK: Where Are We Now?

While we at Sex & Censorship are following – with increasing trepidation – the endless drift towards censorship in the UK, we’re sometimes reminded that many of our supporters can’t keep up with all the news and events. That’s hardly surprising: Britain is currently experiencing wave after wave of moral panic, and it seems that hardly a week goes by without more bad news for free expression. So here is a brief round-up of some of the main issues comprising British censorship at present. I’ve undoubtedly missed stuff: feel free to add it below. Of course, a short blog post can’t hope to explain everything that’s taking place. I’m currently documenting British censorship in a book, Porn Panic: please join our mailing list to be alerted when this is published.

Law

  • The Obscene Publications Act: the grandaddy of all censorship laws, outlawing the distribution of content that might “deprave and corrupt” its audience.
  • Video Recordings Act: since 1984(!) the BBFC (a private organisation) has had the right to censor videos and DVDs, and they seem to have a particular problem with pornography, making UK video among the most censored in Europe.
  • Protection of Children Act: originally designed to criminalise images of child abuse, but sometimes misused, even to harass viewers of legitimate pornography.
  • Dangerous Cartoons Act: yes, you can become a sex offender for possessing a sexual cartoon featuring a character that might appear to be under-age – such as seen in popular Japanese anime cartoons.
  • Extreme Porn Law: three years in jail for possessing images of what the government considers to be “extreme pornography” – even if they are images of yourself participating in consensual sex with your own partner.
  • Rape Porn: a planned extension to the extreme porn law whereby you can be jailed for possessing an image of a sexual act that appears to be non-consensual (whether it is actually consensual or not). Quick, delete those bondage photos!
  • Gagging law: no, it’s not about blowjobs: it’s a serious attack on the rights of political campaigning organisations to speak freely, disguised as a law to regulate lobbying.

Regulation

  • Although they’ve never been mandated by Parliament or the British people to do so, Ofcom have consistently refused to allow hardcore sex on TV: even on adult channels at 3am. Almost all other EU countries, and the US, allow porn to be broadcast.
  • A private body, ATVOD, has taken it upon itself to drive much of the online porn industry out of the country, or out of business, by mandating strict website guidelines that make profitable business effectively impossible. They claim an EU directive gives them this right, although strangely, none of the other 26 EU member states have taken this action, and erotic/sexual material continues to be sold legally elsewhere in Europe without such restrictions.
  • Internet blocking: There were at least two attempts to introduce mandatory Internet censorship laws into Parliament last year; while these both failed, we expect similar laws to have more success in the near future.

ISPs

  • Mobile networks: since 2004, mobile operators have voluntarily censored Internet access from phones until the owner proves they are over 18. This censorship covers all sorts of material, and many adults as well as teenagers are denied access to much of the Internet from their mobile phones.
  • Broadband filtering: since December, ISPs have voluntarily begun to offer “porn filters” to home-owners, under the pretext of “protecting children”. However, these filters block, not just porn, but dozens of categories of content for entire households, and offer the bill payer a means of restricting Internet access for others in the same household.

Policing Speech

A raft of laws against “malicious communication” and “terrorism” have been used to jail people for speech alone. Increasingly, the important line between expression and action is becoming blurred in the eyes of the UK authorities. These days, writing can be considered terrorism, and jokes tweeted in poor taste can see you dragged into court.

Academia

There is a worrying trend towards increasing censorship within universities, which (one would have hoped) should be beacons of free expression, debate and discussion. For example, several student unions have banned the Sun newspaper, not for its dodgy news or political bias, but for displaying that most terrible thing, the female nipple.

What now?

Censored UK is a reality. We struggle with limited resources to expose these attacks on free expression, and campaign against those who try to push us even further in this direction. If any of this worries or outrages you, please donate to our campaign and help us restore some sanity!

Censoring Self-Harm Sites

One of the categories of content that is blocked by BT and other ISPs relates to self-harm. BT promises that its filters will block ‘sites that promote or encourage self-harm or self-injury’. But as ever, real life is far more nuanced than the headlines. One might be immediately repelled by the idea that THE INTERNET IS MAKING TEENAGERS CUT THEMSELVES (as the Daily Mail might express it), but does this reflect reality? Self-harm is an upsetting idea, but why do people do it, and can it blamed on websites? Alternatively, could sites that provide a forum for openly discussing the subject be therapeutic to those who use them? And are there really sites that exist simply to ‘promote or encourage’ people to self-harm?

One site related to self-harm is Safe Haven, a forum dedicated to discussing related issues, and a quick view of the site seemed to indicate this was an important resource to those who used it. Thread titles such as ‘I Want To Stop Self-Injuring Because…’, ‘To Every Soul That Suffers’, ‘How to deal with relapsing?’ and ‘I don’t know what to do’ indicated that this is a place for troubled people to find company and share their pain. Yet I found the site to be blocked on at least one network (EE).

The very idea that happy, stable people might find such a forum and thus become self-harmers seems (to me as a layperson) to be unlikely. More likely is that this is a classic example of shooting the messenger, which is an impulse that so often underlies censorship: perhaps if we can hide the bad things, they will no longer exist.

But I am no expert, so I approached Dr David Ley, a psychologist based in New Mexico and occasional blogger at this site, and asked him for his views on the site, and the wisdom of blocking it. He responded that, while some people fear that self-harming could escalate to something worse – even to suicide – the evidence appears to contradict this.

‘Although self-harming behavior is quite frightening and concerning, there is actually very little solid evidence that such behavior leads to suicide. In fact, it may be the exact opposite. We often intuitively expect that such behavior is “on the road” to building up to a suicide attempt. But, in fact, there are many reasons why people engage in such behaviors, and many of them are in fact, quite adaptive. For instance, over the years, I’ve had patients describe to me that such behavior can help them “ground themselves in reality,” when they are feeling psychically distant from themselves or the world. Others have told me that the pain can help themselves distance themselves from emotional pain.’

And as to the wisdom of trying to prevent troubled people from accessing such information:

‘It is unfortunate and likely counter-productive, to use filtering to try to prevent people from exploring all sides of this issue. It smacks of the old “Just say no” attempts to prevent drug use in children. Such efforts invariably fail, because children and teens know very well that such issues are not as two-dimensional as they are presented. By restricting access to information on sites such as this, which might glorify or encourage self-harming behaviors, filtering is also preventing access to dialogue and ideas from peers who are also attempting to control these desires. Such dialogue and ideas are much more likely to resonate with individuals who are struggling with self-harming desires themselves. Further, there is a great deal of information presented on the site that might be characterized as “harm reduction,” describing how to prevent infection, increase healing, and prevent serious injury. Again, a black and white presentation of the self-harm issue, as reflected by the filtering, actually may increase the dangers of such consequences in individuals who self-harm, and don’t have access to this information.’

I contacted Safe Haven to let them know that their site was being blocked. The site is based in the United States, and the owner seemed somewhat bemused to learn that her site had been censored in Britain. She pointed out that sites like hers are often the first place that troubled teenagers go to when they decide it is time to talk, and can be instrumental in helping them gain the confidence to speak with parents or health services:

‘Young people usually feel safer first reaching out online and getting support and advice from others in similar situations, or who can at least empathize. I feel some people might think young people should only be confiding in trusted adults like their parents or educators, or those manning helplines, but self-harm and mental health issues are taboo and cause such feelings of shame. Sites like mine allow young people to talk freely without worry that people will look at them askance for mentioning self-harm, or without worry they’ll be bullied for being a self-harmer. I see a lot of the members of the forum telling young people to reach out in real life.’

As in so many cases, the impulse to censor something that appears harmful may itself be harmful. The same applies to another blocked subcategory, ‘sites that encourage suicide’, which is, for some reason, tucked away within BT’s Weapons and Violence category. It seems highly unlikely that a non-suicidal person would find such a site and become suicidal; and it seems likely that a suicidal person may find the ability to share their feelings with others to be beneficial, and even life-saving.

The British are famous for our stiff-upper-lip culture, and yet according to the Mental Health Foundation, we also have among the highest self-harming rates in Europe. Perhaps the idea that difficult things are best not seen, heard or discussed is a dangerous one; but this is the driving force behind the UK’s Internet filters.

O2 and the Lack of Internet Filter Transparency

When the large ISPs rolled out their poorly-named “porn filters” in December, they all arrived missing an essential feature: a tool to check whether each filter blocked a specific URL or not. Without these tools from Sky, BT or TalkTalk, anti-filter campaigners resorted to using the only such service available, which happened to be from O2. O2, being a mobile provider, had actually been filtering content since 2004, but its URL checker (urlchecker.o2.co.uk) had largely been ignored for several years.

The storm of abuse that O2 received in December was therefore quite unfair: it was targeted, not for being the worst offender, but for being the most transparent of all the mobile and broadband Internet providers. Unsurprisingly, it wasn’t long before O2 took its URL checking service offline; and although the company denies this was done to stop people sending angry tweets, the page is still offline today, displaying the message:

Our URL checker is currently unavailable as we are updating the site.

Perhaps the provider really is updating the site… but let’s not hold our breaths. If I were a manager at O2, I probably would have reached the same conclusion: there’s no point being transparent when transparency is bad for business. Every other ISP, watching O2‘s support Twitter ID get bombarded during early December, will have also decided not to offer an online URL checker. Quite simply, market forces will punish any provider that breaks from the pack and provides information about how its filter works, and which sites it blocks.

It is therefore disgraceful that the government allowed the filtering to be put in place without mandating provider transparency. Countless sites have undoubtedly been blocked in error, but it is very difficult to find out which ones are blocked by which providers.

Sadly, we cannot expect Claire Perry MP, who is responsible for this mess, to call for this problem to be remedied. Transparency will reveal the huge extent of overblocking, which will be as bad for her career as it is for ISPs’ reputations.

It is up to the public to expose this deliberate suppression of information, and to shame government into action. If you care about Internet freedom, please tweet BT, TalkTalk, Sky, David Cameron and Claire Perry to ask why we cannot easily see what is being censored; and also ask O2 when their URL checker will be back online. Use the #CensoredUK hashtag in your tweets, and we will retweet them!

UK Government Admits Filters Have Failed

Poor old Claire Perry. Having championed Internet censorship child-protection filters, and become a hero to the Tory right and Daily Mail, she appears to have pissed off much of the remainder of the online public. She has steadfastly denied that filters are prone to massive and eternal overblocking, calling such claims “fanciful” only a few days ago. But, as long predicted, overblocking is a huge problem, and as anybody with an understanding of the technology can explain to Perry and Cameron, it can’t ever be adequately resolved: the problem is just too big.

Perry and Cameron have regularly insisted that ISPs can be left to run filters without need for regulation. So it must be enormously embarrassing for them that the UK Government this week announced plans to introduce – in a small way – regulation. In response to an avalanche of news about inappropriate blocking – from ChildLine to the Samaritans – the government has announced it will create a white-list of sites that must not be blocked.

The clear motivation for this is to avoid any more embarrassing news stories highlighting how inaccurate the filters are. The government can’t hope to prevent overblocking any more than the ISPs can, but at least they can ensure that key UK charities are not blocked. This announcement is an admission of failure.

But this move should not be greeted as a step in the right direction. In order to create and manage the white-list, the government needs to create – at taxpayer expense – an Internet censorship team, albeit one with a limited role, for the time being. The new list cannot possibly hope to resolve the majority of blocking errors – all it can do is ensure a small, elite list of websites remains accessible to under-18s.

Overblocking isn’t the main problem, filters are

So overblocking will continue – it just won’t attract as much media attention as before. But even if it could be resolved, this white-list avoids the critical concerns about the filters: overblocking isn’t the real problem. The problem is – still – the filters themselves.

The government still insists on perpetuating the dangerous myth that children are in danger online, and that the answer to this danger is censorship. It continues to pretend there is evidence that allowing children to explore the Internet can be harmful. It continues to ignore the fact that parental control software for PCs has been available for years, and child-friendly tablets are now on sale everywhere, making the need for further filtering redundant. It continues to spread the myth that denying children access to information is safe, rather than harmful. It continues to blur the very important line between young adults and pre-pubescent children. It continues to provide abusers a tool with which to deny their wife, husband, child, access to vital information.

The government admitted this week that the filtering programme has failed. But they maintain the pretence that the failure is a small one, and can be easily repaired. A government white-list will resolve these problems just as well as a severed limb can be repaired using a Post-It note.

If the UK government truly cares about child welfare, it will defend the right of teenagers to freely access the Internet, and it will educate parents as to how they can protect and educate their younger children. Of course they won’t: and meanwhile, they have created a new censorship function within government that we should be watching very carefully indeed.

Ready, Normal People?

The legendary Avenue Q song asks all the “normal people” to join in for the final chorus of the hilarious song, The Internet is For Porn, and it’s never disappointed: thousands of audience members have, over the years, rejoiced in singing along about their masturbatory habits, relieved that, at least in some small way, they can publicly acknowledge their consumption of one of the world’s most popular entertainment formats – porn.

Surprise, then, when the music fades and an actual debate about internet censorship and sexuality arises, and the general public suddenly falls silent on this very serious issue. It’s like someone cut the music halfway through, and they’re caught warbling along – embarrassed to be singled out, they suddenly shut up and pretend the issue has nothing to do with them. But if we’re honest, most of us are consumers of pornography – and yeah, ladies, I’m including us too. Because I have a confession to make to the world:

Hello, Internet. My name is Sephy Hallow, and I like porn*.

What’s more: I don’t think there’s anything wrong with admitting it. Whilst on one hand, I’m not going to openly discuss my particular kinks, that doesn’t mean we can’t have an open, honest discussion about pornography consumption, access to explicit materials, and the importance of a free internet. Because if we don’t, our embarrassment about our sexual preferences is going to have real-world consequences on access to information, sexual health advice and much, much more – plenty of which is entirely non-sexual, safe-for-work, important information, which has been blocked in an attempt to sanitize the web – all in the name of saving the children.

Grown Ups: Grow Up

The internet should absolutely be a space where our children can feel safe to access information and connect socially, amongst other things. However, having default blocks is not the way to go.

Here’s why.

Firstly: it’s not really necessary. The internet has come on a long way since the 90s. If you’re still getting pop-ups advertising horny Russian teens or online Viagra, you need an ad block, not a filter from your ISP. Porn isn’t something you can just innocently stumble onto these days (unless you count Miley Cyrus videos), and it’s even harder to make a fatal Google error with a little parental guidance. Internet filtering is designed to protect children from unwanted exposure to explicit content, and of course we should protect that right – I’m just saying we don’t need to block access to do so.

The internet is a new facet to our sexuality, so it’s up to us as grown ups to provide information, guidance and advice to children and young people about what they can expect to find online. The best way to prevent exposure is to educate your children, so they can avoid such material themselves.

Secondly, we need to open up the debate, and be honest with ourselves. When I say it’s up to the grown ups to offer guidance to young people about sex and the web, I don’t just mean parents and teachers: I mean it’s up to all of us to shape the debate, decide how best we can balance the need to protect children and deny censorship, and provide that safe platform for children without limiting regular access to content for adult consumers. After all, if we can’t talk to other adults in an honest manner about our sexuality and its online expression, what chance have we got in educating young people about sex and the internet?

Allowing widespread internet filtering might seem like the easy option, but if it comes with a caveat of sacrificing our freedom to information – an important civil liberty – how are we making the world better for these children?

Finally, and maybe most importantly, since it encompasses people on all sides of the debate: it simply doesn’t work. Not only does it not work, but it actually fails in two ways: one, that filtering can easily be circumvented; and two, that it blocks other content, much of which is not sexually explicit, and some of which is even political in nature, adding a much more serious problem of censorship to the issue.

Case in point: The Court of The Hague just announced that Dutch ISPs will no longer be mandated to block access to torrent website The Pirate Bay, because the blocks are “disproportionate and ineffective.” If blocks don’t work to curb illegal behaviour, you can bet it won’t stop people accessing something as legal and popular as porn.

Ready normal people? Sing it with me:

The internet is for porn … the internet is for porn …

*Please, please don’t send me dick pics. Much though I love a nice bit of wang – or pussy, for that matter, as an openly bisexual woman – I’m quite happy to source my pleasure media in my own time, thanks.

 

Filtering: Definition of Irony?

Home of Democracy?
Home of Democracy? (Image license info)

While browsing some old emails, I discovered the invitation to Claire Perry’s “let’s censor the Internet” committee (or a “parliamentary inquiry into the online protection of children”, as it was formally known). The email begins with this delightful intro:

“Dear Mr Barnett – apologises for sending this via gmail unfortunately the Parliament I.T. systems do not allow us to send and recieve emails to strictly broadband. I do hope the below is something you can consider. Please respond using my gmail email. Many thanks, …”

Parliament, like many large organisations, had already implemented filtering on its Internet connections; how many children are protected by this mechanism is unclear, but obviously MPs cannot be trusted to have open access to the network.

Perry has spent the past two years arguing vigorously that overblocking rarely occurs and is easily dealt with; yet evidence to the contrary was already staring her in the face. If Parliament can’t even get a porn filter right, how is the entire country supposed to do so?